KYC customer onboarding template

Steps in this flowchart

• Customer starts sign-up
• Personal details
• ID document scan
• Selfie liveness check
• Face matches ID?
• Manual review
• Approved?
• Application declined
• Address verification
• Sanctions & PEP screening
• Hit?
• Compliance analyst review
• True match?
• Risk rating
• High risk?
• Enhanced due diligence: source of funds
• Account opened
• Card issued & welcome

How to use this flowchart template

1. Click Open in the editor. The flowchart opens on a new page in FlowDiagram — nothing is uploaded and there is no sign-up.
2. Rename, add or delete shapes and drag them where you want; connectors stay attached as things move.
3. Drop in vendor logos from the library — 1,160 of them, including every AWS, Azure and Google Cloud service icon — or restyle it with the colour and theme controls.
4. Prefer text? Edit the Mermaid source below and paste it in through ☰ → Import diagram (see the Mermaid editor); it imports as an editable diagram.
5. Export to PNG, SVG or PDF, or press Ctrl+L for a link that carries the whole diagram.

Mermaid source

The whole template is the text below. Paste it into FlowDiagram, keep it in Git next to the code it describes, or hand it to an AI assistant to extend.

flowchart TD
  A((Customer starts sign-up)) --> B[Personal details]
  B --> C[ID document scan]
  C --> D[Selfie liveness check]
  D --> E{Face matches ID?}
  E -->|No| F[Manual review]
  F --> G{Approved?}
  G -->|No| Z((Application declined))
  E -->|Yes| H[Address verification]
  G -->|Yes| H
  H --> I[Sanctions & PEP screening]
  I --> J{Hit?}
  J -->|Yes| K[Compliance analyst review]
  K --> L{True match?}
  L -->|Yes| Z
  L -->|No| M[Risk rating]
  J -->|No| M
  M --> N{High risk?}
  N -->|Yes| O[Enhanced due diligence: source of funds]
  O --> P[Account opened]
  N -->|No| P
  P --> Q((Card issued & welcome))

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