FlowDiagram
13 templates

Banking, fintech & insurance templates

Account opening, payments, KYC, underwriting and claims processes for banks, fintechs and insurers. Every one opens as a real, editable diagram — restyle it, extend it and export it as your own.

All 13 banking, fintech & insurance templates

Customer sta…Personal det…ID document…Selfie liven…Face matches…Manual review

KYC customer onboarding

Digital account opening with identity verification, sanctions screening and risk rating.

Mermaid
Customer paysMerchant ter…Payment gatewayAcquirerCard networkIssuing bank

Card payment authorisation & settlement

What happens between tapping a card and the merchant getting paid: acquirer, network, issuer and settlement.

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Accident rep…First notice…Policy cover…Covered?Claim deniedAssign adjus…

Car insurance claim

First notice of loss through repair and payment for a motor claim, with fraud checks and total-loss branch.

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Application…Pre-fill fro…Rating engineWithin autom…Instant quoteRefer to und…

Insurance underwriting

Quote to bound policy: application, rating, risk assessment and referral to an underwriter.

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Transactions…Rules: struc…ML anomaly m…Alert?Level 1 anal…False positi…

AML transaction monitoring

Rules and models flag suspicious activity, analysts investigate, and reports go to regulators.

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Customer ini…Beneficiary…Over daily l…Step-up auth…Sanctions sc…Hit?

International wire transfer

Initiation to beneficiary credit via SWIFT, with screening and FX conversion.

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Cardholder s…Recognises m…Report fraud…Reissue cardContact merc…Resolved wit…

Credit card dispute (cardholder side)

A cardholder disputes an unrecognised charge: provisional credit, investigation and resolution.

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Sender enter…Recipient ha…Invite link…Joins in 14…Refund senderFunds credit…

Peer-to-peer payment (digital wallet)

Sending money to a friend by phone number, including risk checks and instant vs standard payout.

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Applicant re…Health quest…Prescription…Accelerated…Instant deci…Paramedical…

Life insurance application

Application, medical underwriting and policy issue for term life insurance.

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Shopper choo…Redirect to…Identity & s…Approved?Choose anoth…Instalment p…

Buy now, pay later checkout

Soft credit check at checkout, instalment plan and repayment handling.

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Rates drop o…Check credit…Compare lend…Savings exce…Keep current…Submit appli…

Mortgage refinance process

How a homeowner refinances a mortgage: compare rates and break-even, apply, lock the rate, appraisal and underwriting, closing and payoff of the old loan.

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User taps co…Choose bank…Show data sc…User agrees…Connection c…Create conse…

Open banking consent flow

How a fintech app gets permission to access bank data under open banking or PSD2: consent request, redirect to bank, strong customer authentication, token issue and renewal.

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Applicant su…Validate inc…Identity ver…Fraud signal…Step-up veri…Hard pull fr…

Credit card application decisioning

How a bank decisions a credit card application: identity and fraud checks, credit bureau pull, scoring and policy rules, then instant approval, manual review or decline.

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