FlowDiagram
Software engineering & state machinesMermaid

Order state machine template

Every state an e-commerce order can be in and the transitions between them — a classic state diagram drawn as a flowchart. This architecture diagram template contains 11 labelled components, branches such as “paid”, “timeout 30 min”, “picked”.

Open in the editor →
  • Free — no account, no trial, no watermark
  • Fully editable shapes and connectors, not a screenshot
  • Export PNG, SVG or PDF, or share it as a link
  • Private: the diagram never leaves your browser

Components in this architecture diagram

  • Created
  • Pending payment
  • Paid
  • Cancelled
  • Processing
  • Refunded
  • Shipped
  • Delivered
  • Return in progress
  • Completed
  • Closed

How to use this architecture diagram template

  1. Click Open in the editor. The architecture diagram opens on a new page in FlowDiagram — nothing is uploaded and there is no sign-up.
  2. Rename, add or delete shapes and drag them where you want; connectors stay attached as things move.
  3. Drop in vendor logos from the library — 1,160 of them, including every AWS, Azure and Google Cloud service icon — or restyle it with the colour and theme controls.
  4. Prefer text? Edit the Mermaid source below and paste it in through ☰ → Import diagram (see the Mermaid editor); it imports as an editable diagram.
  5. Export to PNG, SVG or PDF, or press Ctrl+L for a link that carries the whole diagram.

Mermaid source

The whole template is the text below. Paste it into FlowDiagram, keep it in Git next to the code it describes, or hand it to an AI assistant to extend.

flowchart LR
  NEW((Created)) --> PEND[Pending payment]
  PEND -->|paid| PAID[Paid]
  PEND -->|timeout 30 min| CANC((Cancelled))
  PAID -->|picked| PROC[Processing]
  PAID -->|customer cancels| REFUND[Refunded]
  PROC -->|shipped| SHIP[Shipped]
  PROC -->|out of stock| REFUND
  SHIP -->|delivered| DEL[Delivered]
  SHIP -->|lost| REFUND
  DEL -->|return requested| RET[Return in progress]
  RET -->|received| REFUND
  DEL -->|14 days pass| DONE((Completed))
  REFUND --> CLOSED((Closed))

Related: System architecture diagram tool · Mermaid editor · All software engineering & state machines templates · All 521 templates