Product recall process template

Steps in this flowchart

• Defect signal
• Source?
• Complaint trend analysis
• Test failure report
• Health hazard evaluation
• Recall warranted?
• Monitor & document
• Recall committee convened
• Identify affected lots via traceability
• Notify regulator
• Stop shipments & quarantine stock
• Notify distributors & retailers
• Public notice & customer letters
• Collect or repair affected units
• Effectiveness check over 90%?
• Additional outreach
• Root cause & CAPA
• Recall closed with regulator

How to use this flowchart template

1. Click Open in the editor. The flowchart opens on a new page in FlowDiagram — nothing is uploaded and there is no sign-up.
2. Rename, add or delete shapes and drag them where you want; connectors stay attached as things move.
3. Drop in vendor logos from the library — 1,160 of them, including every AWS, Azure and Google Cloud service icon — or restyle it with the colour and theme controls.
4. Prefer text? Edit the Mermaid source below and paste it in through ☰ → Import diagram (see the Mermaid editor); it imports as an editable diagram.
5. Export to PNG, SVG or PDF, or press Ctrl+L for a link that carries the whole diagram.

Mermaid source

The whole template is the text below. Paste it into FlowDiagram, keep it in Git next to the code it describes, or hand it to an AI assistant to extend.

flowchart TD
  A((Defect signal)) --> B{Source?}
  B -->|Customer complaints| C[Complaint trend analysis]
  B -->|Internal testing| D[Test failure report]
  C --> E[Health hazard evaluation]
  D --> E
  E --> F{Recall warranted?}
  F -->|No| G((Monitor & document))
  F -->|Yes| H[Recall committee convened]
  H --> I[Identify affected lots via traceability]
  I --> J[Notify regulator]
  J --> K[Stop shipments & quarantine stock]
  K --> L[Notify distributors & retailers]
  L --> M[Public notice & customer letters]
  M --> N[Collect or repair affected units]
  N --> O{Effectiveness check over 90%?}
  O -->|No| P[Additional outreach]
  P --> N
  O -->|Yes| Q[Root cause & CAPA]
  Q --> R((Recall closed with regulator))

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