FlowDiagram
Banking, fintech & insuranceMermaid

Credit card application decisioning template

How a bank decisions a credit card application: identity and fraud checks, credit bureau pull, scoring and policy rules, then instant approval, manual review or decline. This flowchart template contains 17 labelled steps, 3 decision points, branches such as “Yes”, “No”, “Approve”.

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Steps in this flowchart

  • Applicant submits online form
  • Validate income, address & SSN or PAN
  • Identity verification & KYC
  • Fraud signals detected?
  • Step-up verification or decline
  • Hard pull from Experian, Equifax or TransUnion
  • Credit score & debt-to-income calculated
  • Apply policy rules & scorecard
  • Decision?
  • Assign credit limit & APR
  • Manual underwriter review
  • Send adverse action notice
  • Approved after review?
  • Issue virtual card for Apple Pay or Google Pay
  • Mail physical card
  • Cardholder activates card
  • Account open

How to use this flowchart template

  1. Click Open in the editor. The flowchart opens on a new page in FlowDiagram — nothing is uploaded and there is no sign-up.
  2. Rename, add or delete shapes and drag them where you want; connectors stay attached as things move.
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  4. Prefer text? Edit the Mermaid source below and paste it in through ☰ → Import diagram (see the Mermaid editor); it imports as an editable diagram.
  5. Export to PNG, SVG or PDF, or press Ctrl+L for a link that carries the whole diagram.

Mermaid source

The whole template is the text below. Paste it into FlowDiagram, keep it in Git next to the code it describes, or hand it to an AI assistant to extend.

flowchart TD
  A((Applicant submits online form)) --> B[Validate income, address & SSN or PAN]
  B --> C[Identity verification & KYC]
  C --> D{Fraud signals detected?}
  D -->|Yes| E[Step-up verification or decline]
  D -->|No| F[Hard pull from Experian, Equifax or TransUnion]
  F --> G[Credit score & debt-to-income calculated]
  G --> H[Apply policy rules & scorecard]
  H --> I{Decision?}
  I -->|Approve| J[Assign credit limit & APR]
  I -->|Refer| K[Manual underwriter review]
  I -->|Decline| L[Send adverse action notice]
  K --> M{Approved after review?}
  M -->|Yes| J
  M -->|No| L
  J --> N[Issue virtual card for Apple Pay or Google Pay]
  N --> O[Mail physical card]
  O --> P[Cardholder activates card]
  P --> Q((Account open))
  E --> L

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