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HR & people operationsMermaid

Harassment complaint investigation template

A fair, confidential investigation process from complaint to outcome — a sensitive but essential HR procedure diagram. This flowchart template contains 17 labelled steps, 3 decision points, branches such as “Yes”, “No”.

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Steps in this flowchart

  • Complaint received
  • Acknowledge & explain process
  • Immediate risk to anyone?
  • Interim measures: separation or leave
  • Appoint impartial investigator
  • Interview complainant
  • Interview respondent
  • Interview witnesses
  • Review documents & messages
  • Findings on balance of probabilities
  • Substantiated?
  • Disciplinary decision
  • Outcome explained to both
  • Appeal lodged?
  • Independent appeal
  • Final outcome
  • Monitor for retaliation

How to use this flowchart template

  1. Click Open in the editor. The flowchart opens on a new page in FlowDiagram — nothing is uploaded and there is no sign-up.
  2. Rename, add or delete shapes and drag them where you want; connectors stay attached as things move.
  3. Drop in vendor logos from the library — 1,160 of them, including every AWS, Azure and Google Cloud service icon — or restyle it with the colour and theme controls.
  4. Prefer text? Edit the Mermaid source below and paste it in through ☰ → Import diagram (see the Mermaid editor); it imports as an editable diagram.
  5. Export to PNG, SVG or PDF, or press Ctrl+L for a link that carries the whole diagram.

Mermaid source

The whole template is the text below. Paste it into FlowDiagram, keep it in Git next to the code it describes, or hand it to an AI assistant to extend.

flowchart TD
  A((Complaint received)) --> B[Acknowledge & explain process]
  B --> C{Immediate risk to anyone?}
  C -->|Yes| D[Interim measures: separation or leave]
  C -->|No| E[Appoint impartial investigator]
  D --> E
  E --> F[Interview complainant]
  F --> G[Interview respondent]
  G --> H[Interview witnesses]
  H --> I[Review documents & messages]
  I --> J[Findings on balance of probabilities]
  J --> K{Substantiated?}
  K -->|Yes| L[Disciplinary decision]
  K -->|No| M[Outcome explained to both]
  L --> M
  M --> N{Appeal lodged?}
  N -->|Yes| O[Independent appeal]
  O --> P((Final outcome))
  N -->|No| P
  P --> Q[Monitor for retaliation]

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