FlowDiagram
Product & app UX flowsMermaid

In-app feedback to roadmap loop template

How user feedback captured in the product becomes a shipped change and a closed loop back to the user — a product-ops process diagram. This flowchart template contains 16 labelled steps, 1 decision point, branches such as “No”, “Yes”.

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Steps in this flowchart

  • User submits feedback
  • Feedback inbox
  • Support tickets
  • Sales call notes
  • Tag by theme & account
  • Link to existing request or create new
  • Weight by ARR & frequency
  • Monthly product review
  • Prioritised?
  • Reply: not now, with reason
  • Discovery interviews
  • Spec & design
  • Build & beta with requesters
  • Ship
  • Notify everyone who asked
  • Measure adoption

How to use this flowchart template

  1. Click Open in the editor. The flowchart opens on a new page in FlowDiagram — nothing is uploaded and there is no sign-up.
  2. Rename, add or delete shapes and drag them where you want; connectors stay attached as things move.
  3. Drop in vendor logos from the library — 1,160 of them, including every AWS, Azure and Google Cloud service icon — or restyle it with the colour and theme controls.
  4. Prefer text? Edit the Mermaid source below and paste it in through ☰ → Import diagram (see the Mermaid editor); it imports as an editable diagram.
  5. Export to PNG, SVG or PDF, or press Ctrl+L for a link that carries the whole diagram.

Mermaid source

The whole template is the text below. Paste it into FlowDiagram, keep it in Git next to the code it describes, or hand it to an AI assistant to extend.

flowchart LR
  A((User submits feedback)) --> B[(Feedback inbox)]
  C((Support tickets)) --> B
  D((Sales call notes)) --> B
  B --> E[Tag by theme & account]
  E --> F[Link to existing request or create new]
  F --> G[Weight by ARR & frequency]
  G --> H[Monthly product review]
  H --> I{Prioritised?}
  I -->|No| J[Reply: not now, with reason]
  I -->|Yes| K[Discovery interviews]
  K --> L[Spec & design]
  L --> M[Build & beta with requesters]
  M --> N[Ship]
  N --> O[Notify everyone who asked]
  O --> P((Measure adoption))

Related: Mermaid editor · All product & app ux flows templates · All 521 templates