Flowcharts & process templates
Decision trees, approval chains and step-by-step processes. Every one opens as a real, editable diagram — restyle it, extend it and export it as your own. See also the ai flowchart generator.
All 15 flowcharts & process templates
User sign-up flow
A branching sign-up path with an existing-account check.
MermaidExpense approval workflow
Multi-tier approval with an amount threshold.
MermaidEmployee onboarding
Day-one steps across IT, HR and the manager.
MermaidSupport ticket triage
Severity routing from intake to resolution.
MermaidOn-call incident decision tree
What to check first, and every path ending somewhere.
MermaidContent publishing pipeline
Draft, review and publish with a revision loop.
MermaidE-commerce returns process
Customer return request through refund or exchange.
MermaidGeneric troubleshooting decision tree
A reusable fault-finding tree: reproduce, isolate, check recent changes, apply a fix or escalate — for help desks, field engineers and anyone writing a runbook.
MermaidPurchase request approval
A purchase requisition from request to purchase order, with budget checks, amount-based approval tiers and procurement review — for finance teams and approvers.
MermaidPassword-less login decision flow
How an app chooses between passkeys, magic links and one-time codes at sign-in, with fallbacks and step-up checks — for product and identity engineers.
MermaidCustomer complaint handling
A complaint from first contact to resolution and root-cause review, with severity routing, remedy approval and escalation to an ombudsman — for service teams.
MermaidDocument approval with escalation
A document routed through sequential reviewers with SLA timers, reminders and automatic escalation when approvers do not respond — for policy, legal and quality teams.
MermaidIT service request fulfilment
An ITIL-style service request from the self-service portal through approval, automated or manual fulfilment and user confirmation — for IT service desks.
MermaidConference talk submission review
A call for papers from submission through blind review, programme committee decisions and speaker confirmation — for conference organisers and programme chairs.
MermaidSoftware installation troubleshooting
A step-by-step decision tree for failed application installs: system requirements, permissions, disk space, conflicts and installer logs — for desktop support staff.
Mermaid